Terms & Conditions

Welcome to Houston Signature Stays. By accessing or using this website and booking a stay through it, you agree to be bound by the following Terms and Conditions. Please read them carefully before making a reservation.

  • Reservations and Booking

All reservations made through this website are subject to availability and confirmation. A booking is considered confirmed only after full or required payment has been successfully processed. The person making the reservation must be at least 21 years of age and is responsible for ensuring all provided information is accurate.

  • Payment Terms

Payments are processed securely through our approved payment gateway. All rates are shown in U.S. dollars and may be subject to applicable taxes and fees. By completing a booking, you authorize Houston Signature Stays to charge the provided payment method for the total reservation amount, including any applicable taxes or fees.

  • Cancellations and Refunds

Cancellation and refund policies may vary depending on the reservation details and dates selected. Any applicable cancellation terms will be clearly displayed during the booking process. Refunds, if applicable, will be issued to the original payment method in accordance with the stated policy.

  • Check-In and Check-Out

Check-in and check-out times are provided on the property listing and booking confirmation. Early check-in or late check-out requests are subject to availability and must be approved in advance. Unauthorized early entry or late departure may result in additional charges.

  • Use of the Property

The property is to be used solely for residential lodging purposes by the registered guests listed in the reservation. Parties, events, or gatherings are not permitted unless explicitly approved in writing. Guests agree to comply with all house rules provided prior to or during their stay.

  • Guest Responsibilities

Guests are responsible for maintaining the property in a respectful and reasonable condition during their stay. Any damage, loss, or excessive cleaning required as a result of guest actions may result in additional charges.

  • Occupancy Limits

Maximum occupancy limits are specified on each property listing and must be strictly followed. Exceeding the stated occupancy may result in cancellation of the reservation without refund.

  • Safety and Liability

Guests acknowledge that they are responsible for their own safety and the safety of accompanying guests during their stay. Houston Signature Stays is not liable for any injuries, accidents, loss, or damage to personal belongings occurring during the stay, except where required by law.

  • Multi-Level Properties

Some properties may be multi-level and include staircases. Guests acknowledge and accept responsibility for safely navigating stairs and supervising children or individuals who may require assistance.

  • Privacy

Personal information collected through this website is used solely for booking and communication purposes. For more details on how information is handled, please refer to our Privacy Policy.

  • Changes to Terms

Houston Signature Stays reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website or services constitutes acceptance of the updated terms.

  • Contact Information

If you have any questions regarding these Terms and Conditions, please contact us through the information provided on this website.